


Report Id: f34a6355-b431-4aae-9b53-39d58a2a2d3cįaulting package-relative application ID:Ĭ:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE 5000, time stamp: 0x5785a873įaulting module name: Windows.UI.Xaml.dll, version: 3.187, time stamp: 0x57cf9c3eįaulting application start time: 0x01d2270e2a68a93fįaulting application path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXEįaulting module path: C:\Windows\System32\Windows.UI.Xaml.dll Really need a fix rather than guess-work.įaulting application name: OUTLOOK.EXE, version. My take on this is that it's caused by a Windows 10 update - likely KB3194496 - that I can't uninstall. The usual fall-backs (Restore to a prior checkpoint) aren't available as there was literally no space allocated for Restore Points.Īt any rate, Outlooks starts up (also in SAFE mode) and opens the folder pane, the message pane, and the preview pane. While you might do such things to your own PC, it's not really the sort of thing that such floundering around would seem confidence-building to a customer. Responses I've seen to this generic problem range from "reinstall windows" to "reinstall office" to "fix Arial font permissions", etc - in other words, these all look like swags to me. SFC reported no problems, and CHKDSK also reported no issues. Her connection to the server is apparently via RPC (HTTPS). Her email provider is COMCAST BUSINESS and the mail server is some kind of Exchange Server. Her system has been running in its current configuration (installed products) for over a year.

She said it had started "a few days ago". A few days ago, my customer called and reported a problem with Outlook on her Windows 10 PC.
